You added more seats to your Network license and the number of allowed clients on the Keyserver is not updated :

  • Make sure you followed all the steps of this article
  • On the Keyserver, click on Stop, then on Update, and then on Start

If it doesn't work on Windows, please follow these steps :

  • Deactivate the license
  • Quit the Keyserver app
  • Go to C:\ProgramData\Abvent\com.abvent.KeyServerxxx and delete the registration file

  • Open Regedit, go to HKEY_LOCAL_MACHINE\SOFTWARE\Abvent\Artlantisx\Artlantisxxx\Preferences and delete com.abvent.KeyServerxxx.60 file

  • Empty the dustbin
  • Restart the server
  • Restart the Keyserver and reactivate the license again