Problem detected: You do not see Media in the Media Bar



Causes of the problem:

  • 1 You didn't open the media section...
  • 2 The path to the media folder is incorrectly configured
  • 3 You have not installed the Media library of Artlantis


How to solve it: 


1. Make sure you've opened the Media drawer at the bottom of the window. 

Click on the dotted end of the line at the bottom of the screen. 



2. Check in the Preferences of Artlantis  if the Media folder path is correctly set

By default, the Artlantis Media library is installed at this location: 

  • MAC : Macintosh HD/Users/Shared/Abvent/Artlantis
  • WIN : C:\Users\Public\Documents\Abvent\Artlantis

You can also use custom path for the Media folder. 



3. Install the Media folder


The Artlantis trial version installer package contains to installers : one for the application and one for the Media library.  If the Media folder is missing, download the trial version again and install only the Media (no need to reinstall Artlantis). Make sure you download the correct version corresponding to your Artlantis.